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AdventNet ManageEngine® Applications Manager |
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Chapter 6.1 Alert Details |
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Under Alerts tab, By clicking on the 'Alert Message' for individual alerts, the alert details for each alert is displayed.
Alert Details Page:
Under the Alert Details page, you can view the time at which the alert was created, Severity, Previous Severity of the alert and Root Cause Analysis. Further, annotations can be made to explain the details of the alert. Then, you have the Alert History displayed. Alert history gives you the history of the changes in the status of alert over a period of one week.
Based on the threshold and dependencies associated with the attributes of Monitor, the severity of the Monitor and Monitor Group is determined. You can view the Root Cause Analysis report by clicking the status icon of the attributes (Refer to the Icon Representation section of Appendix, to know the different status icons). Expand the nodes to view the actual cause of the problem.
The following are the quick links that can be viewed in Alerts page.
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All |
Lists all the alerts based on Alert Views where there are options to choose a particular or all Monitor Groups and Monitor Types. |
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Last One Hour |
Lists all the alerts generated for the last one hour. |
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Last One Day |
Lists all the alerts generated for the last one day. |
Under Home tab, the recent 5 alerts generated (critical and warning) is listed with the following details:
Status: Indicates the severity of the Monitor based on its pre-defined threshold.
Monitor Name: Name of the Monitor that created the alert.
Message: Refers to the problem that caused the alert. Click on the message to know more about the alert details. Also view the Alert History that gives you a detailed idea on generation of the alert and its status.
Time: Time at which the alert is generated.
Lists the recent critical alerts of Applications Manager. You can view the alert summary by clicking in the graph icon near the printer friendly icon.
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Alerts |
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Viewing and Configuring Alerts Globally |